Anonymous
map-marker Doylestown, Pennsylvania

Bad business

Worst financing company Ive ever dealt with. They are horrible honestly and do not look out for the people using them for financing. Use your own bank or go somewhere else. There interest rates are crazy high as well and they are just worried about them and not you
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User's recommendation: For your sake do not use them use your bank for loan

1 comment
Josecarlos Mrc

And they don't even know how their payment systems work. I got charged twice because an autopayment kicked in right after I already made a payment after the date the autopayment was supposed to take out the money, but couldn't since there weren't the right funds to make the transaction. I tried to tell a representative that and there wasn't even an offer for a refund nor did the amount go towards my financing, so they pretty much stole that money from me.

Anonymous
map-marker Angola, Indiana

Worst online service I've ever delt with!

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Worst online services I've ever delt with. Extremely difficult to process a payment! Site never remembers my billing information so I have to enter it every time I login. Also wish I was told I wouldn't be able to refinance through them!
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User's recommendation: Don't use this!

Anonymous
map-marker Bethlehem, Pennsylvania

Payoff

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Was very pleasant and easy once I got to speak to someone. It was more than a breeze and just as short also
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User's recommendation: Keep calling

Anonymous
map-marker Washington, District Of Columbia

Can't log in ps I know the security answers

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Locked out again they charge 12.50 if you can't log in.. Very nice Harley won't sent password reset. Great. Pissed off
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User's recommendation: Run away

Anonymous
map-marker Ashburn, Virginia

Horrible website.

Had my bike 4 years, I still have to call in every month to make a payment because their website NEVER works. I am planning to retire soon and have been trying to make extra payments. This is almost impossible to do. If you actually manage to get onto the website, Harley blocks every attempt to pay down the principal. If I didn't have 3 Harleys I would be riding an Indian, just out of frustration.
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User's recommendation: Pay cash Harley Financial Services sucks harder than a top of the line turbo.

Michael S Klr

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Verified Reviewer
| map-marker Overland Park, Kansas

They are quick to take your money on a pay off then take there sweet *** time releasing your title , i would run to any brand besides harley, they can suck rubber *** , never again

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Harley Davidson Financial Services - They are quick to take your money on a pay off then take...
Will not Release my title after paying of my note, informed that they work on there own pace , which is to call and blow up your phone if you are a day late ,but when you give them over 11k pay off the basicaley tell you to F off till there ready !!
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User's recommendation: Run

Troy P Sqn

Payment late

Idont no what happend my wife paid the bills she is no longer with me and getting her to help me is like pulling teeth
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Anonymous
map-marker Greenville, South Carolina

Trying to make a payment but cannot log in

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I would like for the financial manager to review my account because I been do business with Hdfs fo maybe 10 years. Reason for the review is that the man that wrote up my application for financial service was put in jail for making money off of people loans by put high rates my rate is like 23% I have been getting request to change my loan to other lenders that they say that my credit rate would cut my payment in half boneyard HD is doing people wrong
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Paul T Tsd

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Verified Reviewer

Absolutely Clueless Employees!!

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These people are the worst! Bought one bike and went through pretty much flawlessly... now a new bike and a "new" system... and apparently no one knows what they are doing... thanks so much for your help! ... good thing for harley I'm brand loyal!! I'll be refinancing to get away for these tools!! I certainly wouldn't recommend using these people!!!
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Preferred solution: Well be refinancing to get away from these guys..

User's recommendation: DO NOT USE THESE TOOLS!

Macoy Alv
map-marker Baltimore, Maryland

Not satisfied

Cannot get thru on telephone, it keeps taking me back to the beginning of recording, been trying for three days can someone give me a call please so that I can make my payment, thankyou!
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Bradley S Urt

Getting my account number

Hi this is Bradley scholl and I’m just needing to get my account number please. My social security number is 594-06-**** birthdate 09/11/1982 address is {{Redacted}}
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1 comment
Guest

Did you really just post your SS #?

Rody D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ocala, Florida

Discuss payment option

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Awesomeness to deal with. The eebsight is easy to navigate. Awesome value. My bike is a very nice bike. You make it easy to insure. Say no more
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User's recommendation: Use HD insurance

Darnell H Gvf

Harley bank no sympathy start of the pandemic nor for my knee replacement surgery

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Harley bank don't have any sympathy for your misfortunes at all got covid and knee replacement back to back was off work paying them something but not full payment called me 10 times a day even in hospital for payments and charging me $41 late fees noing I'm in hospital I'm down to last payment for bike and it's just late fees and there still calling me everday 6 times a day l will never purchase another bike with them
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Cons:
  • Poor customer service not helpful at all

Preferred solution: Apology

User's recommendation: Go with credit union or another bank please for a piece of mind

Jim C Odv

Can’t make payments!

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Web payments cant save password cant reset password due to wont send you an email back to reset password. Call to make payment and operator cant help you if your outta town and dont have your account number. Or phone system drops your call. Feed up. Harley had lost their way and has turn its back on the people who made them who they are. What a shame. Bill is rolling over in his grave!!
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Preferred solution: A simple fix to the system so it’s not frustrating

User's recommendation: Maybe go to Indian?

Rody D

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Verified Reviewer
| map-marker Saint Cloud, Florida

Discuss payment option

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Interest rate is way crazy. Glad I got approved but I haven't missed a payment in 6 years on anything. My truck is financed at 4.4% I'm freaking pushing 20%. Not happy with that at all. I may have to refinance with another company for a seriously lower interest rate
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Kasey M Gfn

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Verified Reviewer

Terrible financial services

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I was charged double twice. They would not fix it. I payed on time every month. They claim I diddnt and made this a nightmare. I will never buy a Harley again. Garbage service. Garbage bike.
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Loss:
$275
Cons:
  • Everything from sales to finance

Preferred solution: Apology

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